Our team is always here to assist.
Common purchase queries answered
Orders and Shipping
Your account is created after checking out.
You can easily change your shipping address if your order is still processing, by contacting our dedicated support via live chat or the contact form.
If your country is on the checkout list of countries, then you are eligible for ordering.
If you need to swap an item
Returns and Exchanges
Apply for reshipment by contacting our customer support. We require a picture or video of the defective item to start the process of a reshipment. We will also forward the information to Quality Control to help prevent such a situation in the future.
Contact our customer support via live chat or contact form here.
Reach out to our customer support team to correct the mistake. Through live chat or contact form here.