Customer Help
Our team is always here to assist.
Common purchase queries answered
Orders and Shipping
Your account is created after checking out.
You can easily change your shipping address if your order is still processing, by contacting our dedicated support via live chat or the contact form.
You can track the status of your order through here.
If your country is on the checkout list of countries, then you are eligible for ordering.
If you need to swap an item
Returns and Exchanges
You can learn about our return and exchange policy by clicking here.
Apply for reshipment by contacting our customer support. We require a picture or video of the defective item to start the process of a reshipment. We will also forward the information to Quality Control to help prevent such a situation in the future.
Contact our customer support via live chat or contact form here.
You can engage with our live support by clicking on the bottom left ‘message’ icon. Or you can reach us via email: [email protected] through the contact form here.
Reach out to our customer support team to correct the mistake. Through live chat or contact form here.